Version 1.0 (18 May 2026)
1. Introduction
This Privacy Policy describes how VC4A collects, uses, and protects your personal information when you use the Technical Assistance Platform (TAP). By using the platform, you agree to the practices described in this policy.
2. Information We Collect
2.1 Information You Provide
- Account information: Name, email address, and other details you provide when registering
- Profile information: Bio, expertise areas, location, and other information you choose to share
- Communications: Messages and correspondence sent through the platform
2.2 Information Collected Automatically
- Usage data: How you interact with the platform, including pages visited and features used
- Device information: Browser type, IP address, and similar technical data
3. How We Use Your Information
We use your information to:
- Provide and improve the TAP service
- Match you with relevant technical assistance providers
- Communicate with you about the platform
- Comply with legal obligations
- Protect the security and integrity of the platform
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information:
- With technical assistance providers when you request a match
- With service providers who assist in operating the platform (under strict confidentiality)
- When required by law or to protect our rights and safety
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time through your account settings.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Export your data in a portable format
- Delete your account and associated data
- Withdraw consent for marketing communications
7. Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, or destruction.
8. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us through the platform.